FREQUENTLY ASKED QUESTIONS

Are the locks provided ?
YES
At what time are the deliveries made ?
Delivery is based on your holiday location (see sectors)
Are there any deliveries outside Oléron Island ?
NO except agreement and conditions
What are the delivery conditions ? 
your order must be a minimum of 80 euros and a rental period of 6 days and be at least 3 km away from one of our stores in season
Do I have to call to confirm my order ?
NO the procedure is automatic
Do I have to wait for confirmation by e-mail ?
YES within 24 hours
What documents do I need on the day of picking up my order ?
You just have to retrieve your order number. You will find it in the PDF that was sent to you when you order.